Can you share any experiences with the customer service at Three Brothers Restaurant in Louisville?

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Can you share any experiences with the customer service at Three Brothers Restaurant in Louisville? in United States,Kentucky,Louisville,Three Brothers Restaurant

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    2023-12-23T10:17:52+00:00

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    I visited Three Brothers Restaurant in Louisville a couple of times and had mixed experiences. The cheeseburger was impressive, and the prices were reasonable, earning it a 3.5-4 star rating. However, I faced issues with the catfish nuggets and fish dinner—hush puppies were too small, coleslaw was half missing, and portions were small for the price. There were also complaints about customer service, including difficulty reaching them by phone.
    On another visit, the catfish sandwich and fries were good for the price and quality, but some reviews criticized the small portion sizes. Despite good food and service, the experience was tainted by observations of unsanitary practices, such as littering and not washing hands.
    Other patrons praised the excellent customer service, delicious lemon pepper wings, and the overall pleasant dining experience. However, there were instances of hair found in the food and concerns about cleanliness.
    The reviews highlight a range of experiences, from outstanding to disappointing, with a mix of positive comments about the food, service, and friendliness of the staff, and negative feedback about portion sizes, cleanliness, and communication issues. Overall, Three Brothers seems to have its strengths and weaknesses, and individual experiences may vary.

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