Is there a specific policy regarding the use of the rooftop pool and other amenities during colder seasons?

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Is there a specific policy regarding the use of the rooftop pool and other amenities during colder seasons? in United States,Kentucky,Louisville,Omni Louisville Hotel

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    2023-12-21T11:14:40+00:00

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    I stayed during colder seasons, and here’s what I observed about the rooftop pool and other amenities:
    The rooftop pool was really nice, but during my visit, there wasn’t a bartender, possibly because it was getting cold. Despite that, my experience was great—we just brought our own drinks. The amenities and guest services were spot on, with super helpful bell staff. The rooftop pool and hot tub were mentioned as wonderful, but there was a downside: the only available pool was outside, and unfortunately, it was broken during my stay. It’s advised to check about this before making reservations, especially if kids are part of the trip.
    Apart from the pool situation, the overall experience was positive. The hotel itself is stunning, offering everything you need within the building. The staff went out of their way to make guests feel special, and there are several food and shopping options on-site. The sauna and shower areas were mentioned as nice, providing an upscale spa experience.
    However, there were a few minor issues reported by other visitors, such as broken bathroom locks, dirty showers, non-functional coffee makers, and limited gluten-free options. Some negative experiences, like unexpected room changes and disruptions during the stay, were also highlighted.
    Despite these occasional drawbacks, the majority of reviews were positive, emphasizing the beautiful hotel, great amenities, and helpful staff. It’s suggested to inquire about specific issues, like pool availability, before making reservations to ensure a seamless experience. Overall, the place seems worth considering for a stay, with some caveats to be aware of.

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