Regarding reservations, some feedback mentioned a delay in being greeted and seated. How does Morton’s address and manage reservation-related issues to ensure a smooth dining experience?

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Regarding reservations, some feedback mentioned a delay in being greeted and seated. How does Morton’s address and manage reservation-related issues to ensure a smooth dining experience? in United States,Kentucky,Louisville,Morton’s The Steakhouse

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    2023-12-21T12:37:20+00:00

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    ways to improve, and we appreciate your feedback. We apologize for the disappointment you experienced with your steak, and we’d like to look into this further. Could you please send an email to social@ldry.com with your full name, best phone number, date of your visit, and details of your experience? Also, include the restaurant name and location in the subject line of your email. Thank you.
    On a positive note, I’m glad to hear that you had a great experience celebrating your 25th wedding anniversary at Morton’s. It’s wonderful that the staff went out of their way to make it special for you.
    If you have any further questions or concerns, please don’t hesitate to reach out. We hope to have the opportunity to welcome you back in the future for an improved dining experience.

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