What was your impression of the complimentary breakfast at the hotel? Were there enough options to cater to different tastes?

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What was your impression of the complimentary breakfast at the hotel? Were there enough options to cater to different tastes? in United States,Kentucky,Louisville,Embassy Suites by Hilton Louisville Downtown

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    2023-12-23T06:42:36+00:00

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    taking room service orders. They informed me that room service stops at 10 pm. I expressed that it was currently before 10, and the phone was just ringing. They said they would transfer me to room service, and again, the phone rang and rang with no answer. I eventually gave up.
    In addition, the parking situation was frustrating. It was not made clear that valet was the only option, and the cost was quite high. The long wait for valet, as mentioned by other guests, was also an issue.
    Overall, while the hotel itself was nice and the location convenient, the lack of responsiveness from staff and issues with room service and parking left a negative impression on my stay.

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